Important Notice to U.S. Customers

U.S. customers - please read the following before purchase on our online store:

  • Please note that there will be import duties for your shipments to U.S.

  • We use DHL Express (2 business days) for a fast and reliable shipping experience. DHL will contact the buyer regarding import duties payment via 1) the e-mail address and/or 2) the phone number the buyer provided at the time of purchase. Please make sure to input the correct e-mail address and phone number to ensure a smooth import procedure.
  • In the case that import duties are not paid within a period of time, DHL will return the shipment to us. We will refund the amount of the product, but the shipping fee will not be refunded.
  • In the case of eligible return(full-priced items), the buyer is responsible for shipping the product(s) back, including repackage the product properly and pay for the return shipping fee.

U.S. customers can also purchase our clothing products on Garmentory:

https://www.garmentory.com/sale/boutiques/vancouver/out-about

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