The Convenience Store by the Sea
The Convenience Store by the Sea
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"An unexpected treasure . . . I will hold it close for when I need a reminder!" —Laurie Gilmore, bestselling author of The Pumpkin Spice Cafe
The international bestseller with over half a million copies sold.
Welcome to Tenderness!
A quaint seaside town in Kitakyushu, Mojiko is fullof hidden delights. And one unexpected treasure is the 24/7 convenience store, Tenderness.
Sure, it's a bit odd that the incredibly handsome manager has his own fan club. And perhaps the customers are somewhat eccentric, if not entertaining. But there's a warmth about the store that draws you in.
The truth is, Tenderness is different. Operating only in Kyushu, Tenderness stands firm and proudby its motto “Caring for People, Caring for You”, no matter the cause. And for Mitsuhiko, dishing out delicious food is simply the appetizer to his unsolicited but hearty wisdom on the town’s shenanigans.
An international bestseller with over half a million copies sold between Japan and South Korea, The Convenience Store by The Sea tells the delightfully quirky and heartfelt stories of the store’s customers and employees, offeringus all a unique recipe for a good, fulfilling life.
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Shipping & Delivery
Shipping & Delivery
During Canada Post strike, we are using UPS / Chit Chats for shipments. All shipments include tracking number.
British Columbia:
Standard: $12 or free for purchase over $120 (before tax).
We don't have express shipping option within British Columbia, as it is usually pretty fast to ship within the province.
Other provinces in Canada
Standard: $18; free for purchase over $180 (before tax).
Express: $18 for purchase over $180; $36 for purchase below $180.
United States:
Standard (4-8 business days): CAD 25; free for purchase over CAD 300 (before tax).
Express (3-4 business days): CAD 25 for purchase over $300; CAD 50 for purchase below $300.
For other regions in the world, shipping fees are varied and please check at the check-out.
All duties resulted in oversea shipping are the responsibility of the buyer.
The prices on our website are in CAD in default. You can change the currency setting on the bottom of our website.
FOR SMALL PARCELS:
If your purchased item is small and you feel that the flat-rate shipping fee is too high, please send us an e-mail request (after the purchase) and we will show you the actual shipping cost. If it's below what you paid, we will be happy to refund the extra cost.
LOCAL DELIVERY:
We offer local delivery within 4 km of our store for $5 for purchase under $100 (before tax); free delivery within 4 km of our store over purchase of $100 (before tax)
Exchange/Return
Exchange/Return
Exchange/ Store Credit
We offer exchange or store credit within 7 days since the product is received. If 7 days have gone by since your purchase, unfortunately we can’t offer you an exchange or store credit.
To be eligible for an exchange or store credit, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
All sale items are final sale and not eligible for exchange/store credit. We do not offer price adjustments for items that go on sale after the purchase.
Several types of goods are exempt from being returned returned, such as gift cards, food, personal care, plants, books and magazines cannot be returned or exchanged. We also do not accept products that are intimate or sanitary goods.
To complete your request, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@outnaboutboutique.com and send your item to: 321 West Cordova Street Vancouver British Columbia CA V6B 1E5.
Shipping
To exchange your product, you should mail your product to: 321 West Cordova Street Vancouver British Columbia CA V6B 1E5
You will be responsible for paying for your own shipping costs for returning your item. If your order enjoyed free shipping, the cost of the shipping fee we paid will be deducted from your store credit.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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